However, I didn’t like that returns took between 2–3 weeks to finalize (see the FAQ in Apple’s trade-in page) and the fact that there were many negative experiences for the online trade-in process. I actually requested a return kit from Phobio before Apple stores reopened. Why Not Trade-In Online?Īpple uses Phobio to do online trade-ins. That was the exact amount I was quoted online for my old Macbook, and after signing a few things, I had $450 in my pocket. The representative helping me spoke to their manager, and they told me that even though it was past the 14 days since I purchased the new laptop, they could give me $450 in cash instead. After all, I could have sold my 2015 Macbook Pro for a higher place on Facebook marketplace or Ebay, but I liked the convenience of doing it at Apple. I got a little nervous since the last thing I wanted was hiccups with the trade-in. What I failed to recognize was that I was just barely past the two week purchase period of my new Macbook since I wasn’t able to trade in the week before. Unfortunately, my appointment put me in the Mac support category even though I was just there for a trade in. When I got to the store, I had to wait around twenty minutes which isn’t the usual. I was pretty busy during the week, so I didn’t try to get a slot then. My Trade-In ExperienceĪfter being unable to get an appointment slot, I quickly booked a slot for the following Saturday.
However, I think this should be less of an issue as things continue to reopen in the coming months. If you’re looking to trade-in your laptop in store, it’s always safe to make an appointment online to make sure you have a slot. Because it was a Saturday, I was unable to get an appointment for that day, and I resolved to come back the next week. I went to the store the weekend after receiving my new refurbished Macbook, and I wasn’t allowed inside because I didn’t have a Genius Bar appointment. It worked out that Apple stores were open again in my area after being mostly closed due to the coronavirus pandemic. For extra safety, I backed up my data on my old computer manually and then ran the sync after receiving the new one. However, I wanted to use Apple’s Migration Assistant to transfer the files from my old Macbook to the new one before trading in. I also added AppleCare+ because I didn’t want to have to worry about anything going wrong with my laptop in the next few years.
It’s not much, but I felt fine doing so since Apple’s refurbished products come with the same 1-year warranty as their new products. Compared to buying directly from their new inventory, I saved just about $80 or so.
0 kommentar(er)
